Eltel Networks Infranet AB and Halmstads Energi och Miljö AB (HEM) are starting a collaboration within AMM* and have written a support agreement for HEM’s system for remote reading of meters.
Eltel is the market leader within AMM in Northern Europe. The business unit Eltel AMM supplies complete solutions and customer-specific services for meter reading to customers all over Northern Europe. Eltel has delivered complete solutions to over 800,000 customers in Scandinavia and has also been responsible for further 2.5 million meter installations. Eltel has a well developed service concept consisting of surveillance, support and field survey services.
”With its experience and organization Eltel meets our needs for support services with good access and high service level. We look forward to developing our measurement services with Eltel as a partner within AMM,” says Bertil Peterson at HEM.
The agreement means that Eltel will supply support services from its customer and support center outside of Copenhagen. The agreement also means an opportunity for HEM to suborder consultancy services and components in the form of meter equipment for Echelon’s NES-system.
Eltel’s support center is an important part of the offering on the market for AMM. Among their customers are several of Northern Europe’s leading companies within this area.
”We are very happy to have the trust that HEM is showing us. It shows that we have a competitive and well developed service concept for AMM,” says David Ingsten, Sales Manager AMM, Sweden.
*AMM stands for Automatic Meter Management and is another name for AMR (Automatic Meter Reading).
David Ingsten, Eltel.
Tel. +46 8 593 785 55, email@example.com
Bertil Peterson, HEM.
Tel. +46 35 190 467, firstname.lastname@example.org
Eltel builds, connects and cares for Infranet solutions based on an effective interplay between electricity, telecom and IT. Eltel specializes in combining these technologies into a new and emerging intelligent infrastructure called Infranet, dedicated to boosting the way our society works. Eltel has 8,060 employees and a sales of EUR 1,0 billion. From its Nordic base, the company has expanded into the Baltic countries, Poland, Germany and UK. The goal is to become the leading Infranet company in Europe.
Halmstads Energi och Miljö AB – HEM – is the leading energy and environmental company in the Halmstad region and is wholly-owned by the Municipality of Halmstad. HEM has a turnover of approximately one billion SEK and has about 250 employees. As the municipality’s broadest company of benefit to society, HEM works for the best interest of customers and the environment within energy and waste questions.